Frequently
Asked
Questions

We’re excited to offer custom bottle engraving for a limited time leading up to Father’s Day 2026.

Engraving is available for $10 per bottle + tax on the following expressions:

• Double Barrel
  
• Confederation Oak
  
• Niagara Triple Reserve

Engraved bottles will ship or be available for pickup on Monday June 15th.

Each bottle is individually engraved by a third-party calligraphy artist in a cursive, handwritten style, making every piece unique.

Engravings are limited to 30 characters.

For examples of finished engraved bottles, please contact us at [email protected]. To accommodate longer messages, engraving may be formatted across multiple lines or vertically to best suit the bottle.

Please note:

• Messages will be engraved exactly as submitted, please review carefully before placing your order
• We reserve the right to decline any engraving request deemed inappropriate
• Engraving is available while quantities last

We are currently exploring how to make custom engraving a more regular offering in the future.

A flat rate of $15 for two-to-three-day shipping applies to all orders under $149. For Ontario residents only, we offer free shipping on orders valued at more than $149 before shipping and taxes.

Unfortunately due to shipping logistics, we are unable to fulfil deliveries in Ontario to postal codes beginning with P0L and P0V.

All orders will be delivered directly to your designated shipping address. Age verification is mandatory in order to complete delivery, and all orders must be signed for by a person of legal drinking age.

Orders placed after 11:00 a.m. on Fridays will be shipped the following Monday.

We now offer order pickup directly from the Forty Creek Distillery in Grimsby. Orders placed before noon Monday-Friday will be available for same-day pickup. There may be times, due to unforeseen circumstances, when your pickup may not be ready the same day.

IMPORTANT: Once an order is placed, you will receive an additional email indicating your order is ready for pickup. Your order is not ready until this email has been sent.

Please bring your ID and your confirmation email (paper copy or on your mobile device) to pickup your order.

Forty Creek Distillery
297 S Service Rd
Grimsby, ON
L3M 1Y6

Pickup Hours (after receiving confirmation email)
Monday - Saturday: 10am - 5pm
Sunday: 11am - 5pm

Provincial liquor laws in Ontario require us to match our prices to those set by the LCBO. As such, our prices are set by the LCBO.

In order to remain in compliance with Canadian laws on the movement and distribution of liquor across provincial boundaries, we are unable to ship alcohol from province to province.

We work with third-party couriers ICS and Canpar, which deliver directly to your door. Please note that we cannot deliver to PO boxes.

We work with a third-party courier to ship online orders based on delivery location. We strive to have orders shipped within two to three business days from the time of purchase. Delivery times vary, but deliveries are typically made within two to five business days after you complete your purchase. Please note that this may vary depending on order volume and other factors. Please note, we do not offer same-day or next-day delivery at this time.

Payment can be made by VISA, VISA Debit, MasterCard, MasterCard Debit, or American Express.

If you are not fully satisfied with your purchase, we are happy to offer a refund or exchange with proof of purchase.

To begin a return or exchange, please contact us at [email protected], and our team will be happy to assist.

Generally, distilled spirits do not contain gluten. As part of the distillation process, the gluten proteins that typically cause a negative reaction are left behind in the waste stream and are not found in the distillate.

However, not all spirit products are free from gluten. Any product that contains gluten will be clearly marked on its label. Gluten can be present in the rare instances where cross-contamination occurs after the distillation process. Our facility has an exceptional health and safety track record, and while we make every possible effort to ensure cross-contamination doesn’t occur, we encourage consumers with gluten sensitivities to exercise caution and follow the advice of their medical practitioner.